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Frequently Asked Questions

Frequently Asked Questions

General

Yes, however residents are responsible for painting the walls back to the original color at move-out.
 

Satellite dishes are not permitted in our community.

We offer studios, 1, 2, and 3-bedroom homes at Westgate on University. Select apartments are also considered live-work spaces, allowing residents to run their own businesses from the comfort of their homes. Visit our Floor Plan page to view our pricing and availability.

Services

Yes, we offer an after-hours courtesy patrol. To request assistance, call the office number and follow the prompts to leave a voicemail with your complaint details, apartment number, and phone number. The courtesy officer will receive your message and respond as soon as possible.

Amenities

Yes, we offer corporate apartments. Please contact our leasing office for more information.

No, Westgate on Unviersity  does not offer furnished homes at this time.

Yes! Our fitness center is open from 5:00am to 11:00pm and features state-of-the-art equipment, cardio machines, and free weights.

Westgate on University features a sparkling pool surrounded by lush landscaping, complete with in-pool and poolside loungers, shaded cabanas, and a relaxing jacuzzi. The pool area is open daily from sunrise to sunset for resident enjoyment.

At Westgate on University, our apartments feature sleek, modern kitchens with quartz countertops, custom cabinetry, and stainless steel appliances. Each home includes designer lighting, ceiling fans, full-size stacked washers and dryers, and spacious walk-in closets. You’ll also enjoy private patios or balconies, impact-resistant windows and sliding glass doors, and air conditioning. Visit our Amenities page to view the full list of home amenities available.

Westgate on University has Amazon Hub lockers for package deliveries! These lockers are available 24/7 for you to pick up your packages at any time after they arrive. The Hub accepts packages from multiple carriers such as Amazon delivery, USPS, FedEx, and UPS. All package couriers are directed to use the Hub. Your package will be delivered to the Hub and you will receive a notification with a one-time pick-up code. At the Hub enter the code on the screen and the door pops open. You will receive an email with a sign-up link. Sign in with your Amazon account or sign up for a free account. Then you will be ready to pick up your packages at the Hub.

Application Process and Qualifications

Yes, Westgate on University is proud to offer a Preferred Employer Program for the following organizations. Contact us to learn about exclusive benefits for our Preferred Employers!

  • Military:
    • Active Duty and Retired Army
    • Marine Corps
    • Navy
    • Air Force
    • Space Force
    • Coast Guard
  • Corporate:
    • American Express
    • Capital One
    • City Furniture
    • DHL
    • Magic Leap
    • Motorola Solutions
    • Woodmont Country Club
  • Education:
    • Blake School
    • Broward College - West
    • Dickens Sanomi Academy
    • Florida Atlantic University
    • Fort Lauderdale Preparatory School
    • Gold Coast Schools
    • Hope for the Future Christian Academy
    • Nova Southeastern University
    • University of Fort Lauderdale
  • Financial Institutions:
    • Bank of America
    • Chase
    • Priority One Bank
    • Space Coast Credit Union
    • TD Bank
    • Truist
    • United Community Bank
    • Wells Fargo
  • Fitness Centers:
    • LA Fitness (1041 S University Dr)
    • University Fitness Center
    • UFC Gym Lauderhill
    • MC Fitness Performance & Training
    • Crunch Fitness - Tamarac
    • UFC FIT Plantation
    • 24 Hour Fitness Plantation
    • Bodytek Fitness Davie
  • Healthcare Facilities:
    • Broward Health Coral Springs (3000 Coral Hills)
    • Broward Health Imperial Point (6401 N Federal)
    • Cleveland Clinic Florida (5701 N University)
    • Cleveland Clinic Florida (7857 N University)
    • Florida Medical Center (5000 W Oakland Park)
    • Holy Cross (4725 N Federal)
    • HCA Florida Westside (8201 W Broward)
    • HCA University (3476 S University)
    • HCA Florida Woodmont (7201 N University)
    • McNab Medical Center 18 (8333 W McNab)
    • Memorial Regional (501 Johnson)
    • Memorial Regional South (3600 Washington)
  • Airlines & Transportation:
    • Transportation Security Administration (TSA)
    • Alaska Airlines
    • American Airlines
    • Delta Airlines
    • Frontier Airlines
    • Southwest Airlines
    • Spirit Airlines
    • United Airlines

Yes, discounts are available for teachers, first responders, and military personnel. Contact the leasing office for more details.

Neighborhood

Westgate on University features Level 2 EV Charging Stations! You can also visit the Department of Energy website to locate nearby charging stations at https://afdc.energy.gov/fuels/electricity-locations.

The closest schools to our community are Tropical Elementary School, Seminole Middle School, and South Plantation High School. Other schools include Nova Southeastern University.

The closest airport to Westgate on Unviersity is Fort Lauderdale Airport.

The closest dog park to Westgate on Unviersity is Woodville Dog Park, located 2.3 miles away .

Westgate on University is less than 2 miles from ALDI and Walmart Supercenter. We are also about 10 minutes away from Publix Super Market.

The closest hospital to Westgate on Unviersity is HCA Florida Woodmont Hospital, just 1.8 miles away.

Westgate on Unviersity is close to several shopping centers, including Broward Mall, Lauderhill Mall, and Sawgrass Mills.

Lease

After an application is approved, each leaseholder will receive an email with instructions to review and electronically sign the lease.

Residents may break their lease at any time. However, they will be responsible for any applicable early termination fees outlined in the lease agreement.

Guests not listed on the lease may not stay for more than 7 days in a single week or more than 14 days in any given month.

Yes, leaseholders must inform the office staff if a guest stays for more than 14 days in any given month and must be added to the lease.
 

Yes. Residents must obtain and maintain renter’s insurance with a minimum of $100,000 personal liability coverage during the term of their lease. If the resident has an pet, their policy must cover pets and animal bites. If the resident does not have renter’s insurance, they may contact ResidentShield, a leading insurance company that offers high quality, low cost insurance protection to residents of our community. More detailed information about ResidentShield can be found at www.residentshield.com or by calling a licensed agent at (800) 566-1186.

Residents also have the option to get coverage through a different third party provider. If a resident elects to obtain coverage from another insurance carrier, they will be required to provide the declarations page for their policy, including the name of their insurance company, the policy number, the effective and expiration dates of the policy and ensure that our property and information below is listed as an Additional Interested Party on the policy:

Westgate on University
P.O. Box 3687
Coppell, TX 75019-4277

If we do not receive an updated Renter's Insurance Policy, the resident will be enrolled in our Master Insurance Policy and will have a recurring monthly lease charge to cover the home only. This policy does not insure your personal property within the home.

Our shortest lease terms start at 7 Months.

We offer lease terms from 7 - 15 Months.

Payments

Once an application is approved, a leasing team member will email  a welcome letter outlining the first payment, which may include: prorated rent, deposits, and any applicable fees, along with other important move-in information.

Security deposits are refundable, however, any deductions for final utility charges, cleaning, or damages beyond normal wear and tear may be applied. Once those charges are processed, any remaining balance will be refunded to you.

 Rent is due by the 1st of each month.

Resident Portal

Yes! Our community uses the Westdale Living Mobile App, available on Google Play and The App Store.
 

 
Through the app, residents can make payments, create maintenance requests, and get notified of announcements and calendar events when push notifications are enabled.

Residents can access the portal online at www.westdaleresidents.com or through the Westdale Living Mobile App, available on Google Play and The App Store. 

Pets

No, exotic pets are not allowed. This includes but not limited to livestock, poisonous reptiles, amphibians or fish, snakes, birds of prey, insects, arachnids, and rodents (except for hamsters, guinea pigs or gerbils.)

Yes, Westgate on Unviersity  is a pet-friendly community. Please reference our pet policy on the Amenities page or contact us for more information.

We allow 2 pets per household.

Our pet-friendly community is designed with your furry companions in mind, featuring pet waste stations, a pet park, pet spa, and a dedicated pet relief area. Contact our leasing team for details on breed restrictions, pet policies, or additional pet-friendly amenities!

Parking

Each apartment includes one free parking space. Upon availability, extra spaces can be rented for a monthly fee.

Parking at Westgate on Unviersity is available on a first come, first served basis.

At Westgate on Unviersity , we allow a max of 3 vehicles per household.

Motorcycles must be parked in a parking space.

Guest parking is available in the following locations outside the gate:

  • Behind Chipotle, near Building 6.
  • Behind CVS, near Buildings 2 and 3.
Please note that guest parking is limited to designated sections in these locations. Please see the map below:
Property Map Westgate with Guest Parking Highlighted in Yellow

Application Process

The total gross income of all applicants must not fall below three (3) times the amount of rent you will be required to pay, considering any state, federal or local assistance, benefits, or subsidies you receive. The income requirement may be modified if required by federal, state, or local government subsidy or financing programs. A guarantor or additional deposit may be required if the income requirements are not met. All applicants are subject to approval through ScreeningWorks, the community’s third party applicant screening agency. Screening criteria will be applied uniformly and in a manner consistent with all applicable laws, including state and federal housing laws, federal fair credit reporting laws, program guidelines and administrative rules. Approval of all applicants are based on an empirical system that incorporates multiple credit factors along with other non-statistical factors to determine overall applicant worthiness.

Applicants are required to verify income by completing an income verification step provided in the applicant portal after the application is submitted. Applicants can connect a bank account or connect directly to a payroll provider. In some cases, your employer may automatically provide salary information through The Work Number. Self employed applicants must either connect a bank account, provide a financial statement prepared by a CPA, or provide the previous year’s W9. Newly employed applicants must provide an official offer letter including salary and start date from the employer.

A valid government-issued photo identification is required as part of the application process. The following are acceptable forms of identification:

Group A Primary Acceptable ID

  • Valid driver's license from a U.S. state
  • Federal or state ID card
  • Military ID card
  • U.S. passport or card
  • Permanent Resident Card
Group B Secondary Acceptable ID
  • Foreign Passport with one of the following:          
    • Valid copies of Temporary I-551 Employment Authorization
    • Form I-20
    • Form I-94
    • Form I-485
If an applicant does not have a valid form of ID from Group A, you may provide a secondary form of ID from Group B. All forms of ID must be current.

 Yes, applicants can have a guarantor. The guarantor must meet the qualifying criteria and have a gross income that is 5x the rent amount. Guarantors are for people who do not qualify for income only.

All applications MUST include everyone who will be living in the apartment, including those under the age of 18 and guarantors (if applicable).  Those over the age of 18 MUST be listed as a leaseholder.    

During the application process, the primary applicant will be prompted to invite, via email, all persons 18 and older to complete an individual application.  For anyone under 18 years of age, only name and date of birth need to be entered.  

If an application has not yet been approved by the leasing office, applicants can log into the Application Portal, and invite any additional roommates to complete their individual application.

Be sure to contact us to let us know when a new roommate has been added to ensure they are included in the approval process. Note: If an application has already been approved, please contact the leasing team directly.

Unfortunately, all applicants over the age of 18 must meet our standard Qualifying Criteria to be able to move forward in the application process.
 

Any outstanding charges can be paid through the Applicant Portal. 

We will contact you as quickly as possible! We know that you’ll be waiting to hear from us and our goal is to make this a fast and easy process for you.

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